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2003 Press Releases
Reinforcing its Commitment and Enhancing its Services to Meet Increasing Customer Demand
TAIPEI July 16, 2003 - FedEx Express, the world's largest express
transportation company, today celebrated the first anniversary of its
CKS Transshipment Center in Taiwan.
"FedEx CKS Transshipment Center has been playing a crucial role for our
business in Taiwan. It is one of our targeted investments in the
region, which has yielded fruitful results over the past year," said
Mr. Eddy Chan, FedEx's Regional Vice President in China and the Mid
Pacific.
Mr. Chan emphasized the importance of Taiwan within FedEx's global and
Asia network, in ensuring the consistent flow of goods from Asia to the
rest of the world. FedEx has its own aircraft and employees at the CKS
Transshipment Center to serve customers. In addition, the CKS
Transshipment Center not only connects the AsiaOne network but also the
"Round-The-World" flight that provides customers with connectivity to
Europe and North America.
"There have been a number of initiatives and efforts taken by the
Taiwan government to provide a healthy and competitive environment for
businesses. For example, our strategic alliance with the Taipei Customs
Bureau in June 2001 allows FedEx to perform self-inspection on import
and export cargo, and is a good example of how the government is
working with international businesses to enhance their competitiveness.
We will continue to work with the Taiwan government to provide the
highest quality service to our customers ," said Mr. Chan
To meet increasing demand from customers, with effect from July 21,
FedEx will extend the cut-off time from 5:00pm to 7:00pm for customers
in Greater Taipei area. Customers can now enjoy an additional two hours
to tender their shipments to destinations in Asia, Europe and U.S. West
Coast. Packages will be loaded onto a same-day flight, allowing
deliveries to major Asian cities the next day and deliveries to U.S.
West Coast the next morning local time. Packages to European cities
will also be delivered on the second day.
"This enhancement reflects our commitment to provide the most reliable,
time-definite, express services for customers. At FedEx, we are
passionate about exceeding customer expecations, through the process of
continuous enhancement. We believe the extension in cut-off time can
provide customers with more convenience and flexibility, " said Mr.
Jimmy Chen, Managing Director for FedEx in Taiwan.
FedEx established operations in Taiwan in 1990. In 1997, FedEx set up
its first CKS International Airport transshipment center. FedEx
currently employs a total of around 850 in Taiwan and has nine
worldwide service centers and one transshipment center in Taiwan.
FedEx Express, a subsidiary of FedEx Corp. (NYSE:FDX), connects areas
that generate 90% of the world's gross domestic product in one to three
business days with door-to-door, customs-cleared service. The company's
unmatched air route authorities and infrastructure make it the world's
largest express transportation company, providing fast, reliable and
time-definite transportation of more than 3.1 million items to 214
countries each working day. FedEx employs approximately 134,000
employees and has more than 48,000 drop-off locations, 643 aircraft and
more than 43,000 vehicles in its integrated global network.
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