At FedEx®, we strive to ensure that your shipments arrive at their destination on time and undamaged. We hope that you never have the need to file a claim for loss or damage, but if you do, you can submit your claim online.
Streamline the claims process by filing online
- Submit your claim and upload supporting documentation while filing a claim, or at a later time
- Receive e-mail updates on your claim’s status at key points during the review process
- View your completed claim forms and claim status online
- Generate and download claim reports
- Benefit from account management features for multiple users and accounts
- Review information resources related to the claims process
File a claim
