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Press Releases
FedEx licensee recognized for quality management system
JAKARTA, April, 1999 - PT Repex Perdana International (Repex),
the Indonesia licensee of Federal Express (FedEx), the world's largest
express transportation company, today received its certificate of
ISO-9002 status.
The Switzerland-based certification body, SGS, conducted audits
of Repex's operations over a six-month period before certifying
the quality management systems at Repex. With these systems, Repex
now uses the same systems to manage service quality that FedEx uses
in its global operations.
Mr. Harsha Joesoef, President Director of PT Repex Perdana International,
said, "I have been dedicated to developing a domestic/national express
transportation organization, both in quality of operations and people.
ISO-9002 certification shows our commitment to those goals."
FedEx first received ISO-9001 worldwide certification in 1994 on
a world-wide basis and then re-certified in 1997.
Mr. David Pearson, Senior Technical Advisor to FedEx, said, "FedEx
is proud of Repex's achievement, and through our licensee we look
forward to continuing to deliver high-quality service to our customers
in Indonesia."
Through its licensee, FedEx has more than 360 people supporting
its operations in Jakarta and five other branches across Indonesia.
The company serves all major commercial centers in Indonesia. Customers
can track shipments on the FedEx website at http://www.fedex.com
or by dialing FedEx's customer service department at (021) 522-4636
in Jakarta.
FedEx currently serves more than 30 countries and territories in
the Asia Pacific market with over 5,000 employees. The company provides
the most extensive trans-Pacific air lift of any major competitor.
Operating its own wide-bodied MD-11, DC-10 and A310 aircraft, FedEx
offers over 260 flights per week to Bangkok, Beijing, Cebu, Hong
Kong, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Osaka, Penang, Seoul,
Shanghai, Singapore, Subic Bay, Sydney, Taipei and Tokyo, as well
as destinations in the US.
FedEx, a subsidiary of FDX Corp., connects areas that generate
90 percent of the world's gross domestic product in 24 to 48 hours
with door-to-door, customs-cleared service and a money-back guarantee.
The company's unmatched air route authorities and infrastructure
make it the world's largest express transportation company, providing
fast, reliable and time-definite transportation of more than 3 million
items in 211 countries each working day. FedEx has more than 145,000
employees, 44,400 drop-off locations, 624 aircraft and 42,800 vehicles
in its integrated global network. The company maintains electronic
connections with more than a million customers via FedEx PowerShip®,
FedEx Ship®, and FedEx interNetShipSM. FedEx reported revenues of
US$13.3 billion for its fiscal year ended May 31, 1998.
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