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Press Releases
TOKYO, April 22, 1999 - Federal Express Corp. (FedEx), the world's
largest express transportation company, announced today that the
company will introduce a new remote dispatch system, the Digitally
Assisted Dispatch Systems (DADS), to enhance its pick-up and delivery
services for local customers.DADS will utilize the latest telecommunications
infrastructure, DoPa, developed by NTT Docomo.
DADS enables couriers and delivery service agents to upload package
information into the company's centralized mainframe system, COSMOS,
on a real-time basis every time the shipment is scanned.
The company plans to first introduce the new system in the greater
Tokyo area, followed by Western Japan later this year. DADS will
assist FedEx to maintain and enhance efficiencies in pick-up and
delivery operations, as well as further increase service levels
in the area of package tracking.
"DADS is an ideal pick-up/delivery control system that FedEx first
developed for use in the U.S." said David J. Ross, Vice President
of North Pacific Region. "The system will provide our Japanese customers
with even faster and more accurate information on the status of
shipments in the FedEx system."
In addition, DADS, which uses two-way data communications, makes
it possible for couriers to receive pick-up requests from a dispatcher
through a dedicated computer terminal installed in a vehicle. Traditionally,
the dispatcher sent the request to the courier over the wireless
phone.
FedEx currently serves more than 30 countries and territories in
the Asia Pacific market with over 5,000 employees. The company provides
the most extensive trans-Pacific all-cargo air lift of any major
competitor. Operating its own wide-bodied MD-11, DC-10 and A310
aircraft, FedEx offers over 260 flights per week to Bangkok, Beijing,
Cebu, Hong Kong, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Osaka,
Penang, Seoul, Shanghai, Singapore, Subic Bay, Sydney, Taipei and
Tokyo, as well as destinations in the US.
Federal Express connects areas that generate 90% of the world's
gross domestic product in 24-48 hours with door-to-door, customs-cleared
service and a money-back guarantee. The company's unmatched air
route authorities and infrastructure make it the world's largest
express transportation company, providing fast, reliable and time-definite
transportation of more than 3 million items to 210 countries each
working day. FedEx employs more than 142,000 employees and has more
than 44,700 drop-off locations, 615 aircraft and 40,900 vehicles
in its integrated global network. The company maintains electronic
connections with more than a million customers via FedEx Powership®,
FedEx Ship® and FedEx interNetShip®. Federal Express reported revenues
of $13.3 billion for its fiscal year ended May 31, 1998.
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