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Press Releases
Marked increase in express volume and new customer service calls for the first week of operation
HONG KONG, JULY 13, 1998 - Federal Express Corporation (FedEx), the world's largest air express transportation company, announced today that its new express facilities at the Hong Kong International Airport in Chek Lap Kok (CLK) has operated smoothly and successfully for the first week of operation, delivering faster, and more reliable service for shipments to and from around the region and other parts of the world.
"The smooth and successful operation of our express facilities at the Asia Airfreight Terminal since opening day has substantially enhanced our efficiency, enabling us to deliver faster and more reliable service for customers in Hong Kong," said Michael L. Ducker, president of FedEx Asia Pacific Division.
"Our dedicated express facility allows FedEx to sort, customs clear and distribute shipments under one roof, greatly streamlining our inbound shipment handling process. Also, our industry-first paperless customs clearance via Electronic Data Interchange (EDI) enables more efficient clearance capabilities. As a result, we have been able to save up to two hours in delivering inbound shipments to customers here compared to the previous process at Kai Tak," he explained.
Ducker noted that FedEx has made extensive pre-opening preparations and trial runs of its facilities and processes in conjunction with the Airport Authority and customs authority. FedEx was also the first foreign flag and first cargo carrier making an inaugural flight into the CLK airport during a full-scale trial test of the airport's facilities in the middle of June.
"We are extremely pleased and proud to be able to enhance our Hong Kong-bound service for customers in Taiwan/Singapore/Japan with the world-class express operations at the new Hong Kong International Airport," said __________________, FedEx managing director for Taiwan/Singapore/Japan.
"The increased capacity and decreased through time of this new facility will certainly allow us to take advantage of the growing trade opportunities between Taiwan/Singapore/Japan and Hong Kong as well as among other markets in Asia."
Occupying a 2,500-square-meter warehouse space at AAT, FedEx's facilities at CLK houses a dedicated sorting operation and a dual conveyor belt system with the capacity to handle 9,000 documents and 6,000 non-documents per hour. The company has also leased a 750-square-meter office space for employees from its gateway operations department. Approximately 100 employees will be working at the airport facility.
FedEx currently serves more than 30 countries and territories in the Asia Pacific market with approximately 5,000 employees. The company provides the most extensive trans-Pacific airlift of any major competitor. Operating its own wide-bodied MD-11, DC-10 and A310 aircraft, FedEx offers over 260 flights per week to the following locations: Bangkok, Beijing, Cebu, Hong Kong, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Osaka, Penang, Seoul, Shanghai, Singapore, Subic Bay, Taipei, and Tokyo, as well as destinations in the U.S.
Federal Express, a subsidiary of transportation powerhouse FDX Corporation, connects areas that generate 90% of the world's gross domestic product in 24 to 48 hours with door-to-door, customs-cleared service and a money-back guarantee. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3 million items in 211 countries each working day. FedEx and has more than 141,000 employees, 43,500 drop-off locations, 610 aircraft and 40,500 vehicles in its integrated global network. The company maintains electronic connections with more than a million customers via FedEx PowerShip®, FedEx Ship®, and FedEx interNetShip®. Federal Express reported revenues of US$11.5 billion for its fiscal year ended May 31, 1997.
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