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Press Releases
HONG KONG, August 15, 2000 -- FedEx Express ("FedEx") today
launched its first WAP service in the Asia Pacific region.
With a Wireless Application Protocol (WAP) mobile phone,
users can now track FedEx packages, contact our service hotline,
locate dropboxes and service center addresses, and view the
latest FedEx news.
"FedEx is dedicated to providing the most advanced and efficient
solutions to help our customers with their shipments. By
using our new WAP service, customers can conveniently access
a wealth of FedEx information in Asia, 24 hours a day, 365
days a year," said Raj Subramaniam, vice president, Electronic
Commerce and Customer Service (ECCS), Marketing and Communications,
FedEx Asia Pacific. "Together with our full range of eBusiness
tools FedEx now offers a host of services catering to the
different needs of corporations and individuals, anytime
and anywhere."
Launched today in Hong Kong and Singapore, the WAP service
soon will be available to FedEx's customers in Malaysia,
Australia, Thailand, Philippines, Taiwan and China.
To learn more about this new service enhancement, customers
can visit http://wap-asia.fedex.com using their WAP phones.
Earlier this month, the company bolstered its eBusiness tools
portfolio and announced re-branding of its full range of
e-commerce services customers in Asia. The FedEx eBusiness
tools include EC-Ship, EC-Shop, EC-Inventory Visibility,
and the new EC-Return Management.
FedEx Express, a US$15 billion subsidiary of FedEx Corp.,
connects areas that generate 90% of the world's gross domestic
product in 24-48 hours with door-to-door, customs-cleared
service and a money-back guarantee*. The company's unmatched
air route authorities and infrastructure make it the world's
largest express transportation company, providing fast, reliable
and time-definite transportation of more than 3.3 million
items to 210 countries each working day. FedEx employs approximately
145,000 employees and has more than 43,000 drop-off locations,
663 aircraft and 44,500 vehicles in its integrated global
network. The company maintains electronic connections with
more than 2.5 million customers via FedEx Powership®, FedEx
Ship® and FedEx interNetShip®.
* Certain restrictions apply.
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