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September 18, 2000

FedEx® Global Trade Manager is Latest eCommerce Solution Available on FedEx Web Site

HONG KONG, September 18, 2000, FedEx Corp. (NYSE: FDX) has launched FedEx Global Trade Manager, a free, Internet-based service aimed at helping small- and medium-sized businesses navigate the complex, fast-paced world of international commerce. FedEx Global Trade Manager can be used by Asia/international customers, who arrange shipments to or from the United States, Canada, United Kingdom, Hong Kong, Singapore and Puerto Rico.

Located on www.fedex.com, the FedEx Global Trade Manager guides merchants through the often-complicated process of international shipping. A recent Forrester Research report found that 85 percent of firms find it difficult to fill international orders because of the complexities of shipping across borders. Of the companies surveyed, 38 percent identified "distributing globally" as the biggest fulfillment challenge for 2001.

The simple wizard-based process helps shippers identify and prepare the appropriate import/export forms based on the commodity description and country of import or export. The application also alerts customers to restrictions on shipping certain commodities, whether the country of import or export is under embargo and provides information on some special licensing requirements.

"The FedEx Global Trade Manager can help open new markets and smooth a company's entrance into international shipping and trade by solving customs issues before they start," said Raj Subramaniam, vice president, Electronic Commerce and Customer Service (ECCS), Marketing and Communications, FedEx Asia Pacific. "FedEx Global Trade Manager is a valuable tool that reinforces our commitment to be a trusted provider of services to small- and medium-sized businesses" Mr. Subramaniam said.

In addition to its comprehensive document determination capability and document library, the FedEx Global Trade Manager also includes the FedEx International Resource Center, which provides a variety of timely information on customs and commodity requirements. Some useful IRC resources are:

  • Country profiles: provides useful information for country demographics, import and export regulations, business and other useful statistics.
  • Document Library: an extensive list of international shipping and customs documents categorized by country of import and export.
  • Trade Broker: a qualified trade leads retrieval system that accesses a large database of international buy/sell offers.

FedEx Empowers Small- and Medium-sized Businesses FedEx provides many other web-based solutions at www.fedex.com specifically designed to enable small- and medium-sized businesses to open new markets and operate their businesses more effectively.

FedEx® Global Trade Manager - A free, Internet-based service helps Asia/international customers navigate the world of international commerce. The simple wizard-based process helps shippers prepare the appropriate import/export forms by automatically selecting the recommended documents based on the commodity description and country of import or export.

FedEx interNetShip® - The first Internet-shipping application, FedEx interNetShip® allows customers in 58 countries to electronically process shipments online to over 180 countries. Among its many features, FedEx interNetShip provides a customized address book for easier repeat shipments and maintains a shipping history for 45 days.

FedEx ShipAlert - lets customers send advance emails containing the package tracking number to up to three parties. FedEx package location information can be queried using the enclosed package tracking number.

FedEx® Invoice Online - an Internet-based bill presentation and payment application option enables FedEx customers to review and schedule payment of FedEx invoices. The service eliminates paperwork for customers while providing flexibility and a greater degree of control over the bill payment process.

With annual revenues of $18 billion, FedEx Corp. is the premier global provider of transportation, logistics, e-commerce and supply-chain management services. The company's integrated eBusiness portfolio compliments its comprehensive AsiaOne® express transportation network. From its Asia Pacific hub in Subic Bay, Philippines, the FedEx AsiaOne® network provides overnight delivery services among 18 major cities in Asia. It is connected with the FedEx Express global network linking North America, South America, the Middle East, Africa and Europe - 210 countries in the FedEx worldwide system.

More than 2.5 million customers are connected electronically through the FedEx information network and approximately two- thirds of its U.S. domestic transactions are now handled on-line.

FedEx Express, a US$15 billion subsidiary of FedEx Corp., connects areas that generate 90% of the world's gross domestic product in 24-48 hours with door-to-door, customs-cleared service and a money-back guarantee. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.3 million items each working day. FedEx employs approximately 149,000 employees and has more than 46,000 drop-off locations, 663 aircraft and 49,000 vehicles in its integrated global network.

* Certain restrictions apply.

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