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Press Releases
Continued commitment to customers by providing time-saving business solutions advances FedEx leadership in global electronic commerce
HONG KONG, September 23, 1997 - In an industry first, Federal Express
Corporation (FedEx) today extended the reach of FedEx interNetShipSM to
26 additional countries in Asia, Europe and South America. Customers
located in those countries can now prepare shipment documentation for
consignments to more than 160 countries using their own Internet-linked
computers and laser printers.
"This new technological application is a great boon for shippers in many
countries in Asia," said Michael L. Ducker, senior vice president of
FedEx's Asia Pacific Division. "When we launched interNetShip in the
U.S., it was the first of its kind in the industry. Based on FedEx
interNetShip's success in the U.S. domestic market, we are now bringing
this unique and practical function to much of Asia and integrating it
with our Asian country-specific web sites launched earlier this year."
By simply accessing the FedEx home page (http://www.fedex.com) and entering a valid FedEx account number and a FedEx interNetShip user identification, shippers in Asia can now prepare and print shipping lables/air waybills and shipping documentation online.
FedEx interNetShip also enables Asian customers to keep laser printed
copies of all their shipping information without needing to store
pre-printed forms. In addition, up to 75 frequently used names and
addresses can be saved in an address book function for even faster
preparation of air waybills, thus reducing addressing errors.
"The launch of FedEx interNetShip in Australia, Guam, Hong Kong, Japan,
Macau, Malaysia, New Zealand, Singapore and Taiwan is a clear sign of
FedEx's technological leadership. Furthermore, we are currently
developing additional shipping solutions and improving current services
to provide our customers, large and small, with a full suite of services
that provide 'user-friendly' business solutions," said Mr. Ducker.
In line with the FedEx commitment to value-added technology, an
automatic e-mail facility allows shippers to send a message to the
recipient, detailing package status tracking information. Commercial
invoices can also be produced with a few simple key strokes.
"FedEx interNetShip helps level the global playing field for smaller
companies that may not have the shipping resources and expertise of
large corporations," said Dennis H. Jones, chief information officer,
Information and Telecommunications division at FedEx. "These latest
FedEx interNetShip improvements, combined with our global network, put
technological capabilities and service reliability in the hands of more
businesses around the world."
FedEx interNetShip illustrates the growing trend of companies conducting
business on the Internet. According to Forrester Research, Inc., the
total value of goods and services traded between companies over the
Internet will reach US$8 billion this year and $327 billion in the year
2002. It is estimated that, by the year 2000, home use of the Internet
in leading markets such as Japan and Australia will increase more than
three-fold.
FedEx currently serves the Asia Pacific market with approximately 4,300
employees serving more than 30 countries and territories. The company
provides the most extensive trans-Pacific air lift of any major
competitor. Operating its own wide-bodied MD-11, DC-10 and A310
aircraft, FedEx offers over 250 flights per week to the following
locations: Bangkok, Beijing, Hong Kong, Kaohsiung, Kuala Lumpur, Manila,
Osaka, Penang, Seoul, Shanghai, Singapore, Subic Bay, Taipei, and Tokyo,
as well as destinations in the U.S.
Federal Express is the world's largest express transportation company
providing fast and reliable services for more than 2.9 million items in
212 countries each working day. The company employs approximately
137,000 people, has more than 42,500 drop-off locations, and operates
more than 590 aircraft and 38,500 vehicles in its integrated global
network. FedEx maintains electronic connections with more than 750,000
customers via FedEx PowerShip®, FedEx Ship® and FedEx
interNetShipSM.
Federal Express reported revenues of US$11.5 billion for its fiscal year
ended May 31, 1997.
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