Press Releases
"Customers can now access FedEx information by mobile
phone"
JAKARTA, 24 November 2000 -- Federal Express ("FedEx") further
strengthened its e-commerce service for customers in Indonesia
by introducing the availability of its services through the
Wireless Application Protocol (WAP) technology.
Riding on the wave of technological advancement, FedEx information
can be accessed 24-hours a day with a WAP-enabled mobile
phone and a subscription to a WAP service. By simply keying
in the WAP address, http://wap-asia.fedex.com, customers
can track FedEx packages, locate drop boxes and service center
addresses and view the latest FedEx news as well as Customer
Service hotline.
"We are in the age of true technological advancement. At
FedEx, we are continually enhancing our services to strengthen
our competitive edge and meet the demands of our customers,"
said Peter Yin, regional vice president, FedEx, South Pacific.
"The availability of FedEx's service via the WAP will be
yet another service enhancement for our customers in Indonesia.
In addition to it being cost-effective, the new service will
give FedEx customers the freedom to check on their shipments
and fulfill their shipping requirements wherever they are,"
added Mr. Yin.
FedEx Express, a US$15 billion subsidiary of FedEx Corp.,
connects areas that generate 90% of the world's gross domestic
product in 24-48 hours with door to door, customs-cleared
service and a money-back guarantee*. The company's unmatched
air route authorities and infrastructure make it the world's
largest express transportation company, providing fast, reliable
and time-definite transportation of more than 3.3 million
items to 210 countries each working day. FedEx employs approximately
145,000 employees and has more than 43,000 drop-off locations,
663 aircraft and 44,500 vehicles in its integrated global
network. The company maintains electronic connections with
more than 2.5 million customers via FedEx Powership®,
FedEx Ship® and FedEx interNetShip®.
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