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Press Releases
The First Web-Based Shipping Application Now Processes Shipments Even Faster
HONG KONG, December 15, 1998 - Federal Express Corp. (FedEx) has enhanced FedEx interNetShip®, the world's first Internet-based shipping application, to enable its customers in many countries to arrange shipments more quickly and conveniently through fast, customized features at its website, www.fedex.com. The global site also offers the online shipping capability to customers in select countries who prefer to transact business in Japanese, Spanish or French.
"FedEx has thrown open the gates to electronic commerce throughout the world," said Dennis H. Jones, executive vice president and CIO of FDX Corp. "Through FedEx interNetShip®, businesses of any size in 58 countries can sell and source globally on the Internet using their local language. Since FedEx first entered electronic commerce 15 years ago, every technological innovation we've introduced has been with customer convenience and value in mind. This version of FedEx interNetShip® continues that industry-leading legacy.
"Since the launch of FedEx interNetShip® 3.0, we have received a lot of positive feedback from our customers. This has enabled us to develop our newest version which features even further tailoring and refinement to meet their needs. We believe FedEx interNetShip® 4.0 will bring unparalleled benefits to those customers who prefer to use a Web-based shipping software," said Michael L. Ducker, FedEx president for Asia Pacific.
With documents for more than four million shipments prepared and over 150,000 registered users since the introduction of FedEx interNetShip® in 1996, FedEx has taken a major step forward in online shipping applications by incorporating new features that deliver quick, convenient access to commonly used tools. Customers can now rely on FedEx interNetShip's User ID Profile to automatically recall and enter their ID and FedEx account number, so they no longer need to commit them to memory or to take the time to look them up for each use.
In addition, customers can now save time through FedEx interNetShip's customized shipping feature, enabling shippers to set default controls for automatic access to frequently used information. Additional enhancements include:
- Address book: shippers can store up to 75 frequently used addresses for quicker printing of shipping labels and air waybills with the online address book
- FedEx Ship Alert: allows customers to pre-alert up to three separate e-mail addresses so that recipients or others can monitor the status of delivery in real-time
- Online courier dispatch: customers can request a courier to pick up a shipment while they are online instead of calling to schedule a pick up
- Shipping history: shippers can go back as far as 45 days to obtain archived information on a package
- System requirements: the solution supports Microsoft Internet Explorer 3.0 and above, as well as Netscape 2.0 and above; no additional software is needed
FedEx currently serves more than 30 countries and territories in the Asia Pacific market with over 5,000 employees. The company provides the most extensive trans-Pacific air lift of any major competitor. Operating its own wide-bodied MD-11, DC-10 and A310 aircraft, FedEx offers over 260 flights per week to Bangkok, Beijing, Cebu, Hong Kong, Jakarta, Kaohsiung, Kuala Lumpur, Manila , Osaka, Penang, Seoul, Shanghai, Singapore, Subic Bay, Sydney, Taipei and Tokyo, as well as destinations in the US.
Federal Express, a subsidiary of FDX Corp., connects areas that generate 90% of the world's gross domestic product in 24-48 hours with door-to-door, customs-cleared service and a money-back guarantee. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3 million items to 211 countries each working day. FedEx employs more than 142,000 employees and has more than 44,700 drop-off locations, 615 aircraft and 40,900 vehicles in its integrated global network. The company maintains electronic connections with more than a million customers via FedEx Powership®, FedEx Ship® and FedEx interNetShip®. Federal Express reported revenues of $13.3 billion for its fiscal year ended May 31, 1998.
FDX Corp., a $16 billion holding company, provides comprehensive transportation, logistics, and supply chain management solutions on a worldwide scale. FDX Corp.'s primary operating subsidiaries are Federal Express Corp., the world's largest express transportation company: RPS Inc., a business-to-business ground package carrier; Roberts Express Inc., a critical-shipment carrier; Viking Freight Inc., a less-than-truckload carrier operating principally in the western United States; Caliber Logistics Inc., a contract logistics provider; and Caliber Technology Inc., a supplier of information services.
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