Invoice or Account Enquiries

Please visit the Invoice and Account Enquiry FAQ page, to see the answers to common invoicing and account queries. If you do not feel your question has been adequately covered in the FAQ section then please fill in the form below. Please complete as many details as possible; this will help us quickly assess your enquiry.

Please Note: If you wish to provide FedEx with any additional paperwork to support your enquiry please use one of the contact methods below:

Email: invhelp@fedex.com.

Write to:	Federal Express Europe Inc
	Customer Financial Services
	Sutherland House, Matlock Road
	Coventry CV1 4JQ

Fax: 02476 702739

Please be aware that customs clearance claims for non-FedEx caused errors may incur a UK administration fee of £50.00 + VAT.

Please complete the following details:
Please fill the mandatory field(s) marked with an asterix. They are required.

Please select from
the following options*

First Name*

Last Name*

E-mail Address*

FedEx Package
Tracking Number/
Air Waybill Number

(no dashes/spaces - recommended)

FedEx Account Number*

(9-digit number)

Invoice Number

(9-digit number, excluding any dashes/spaces)

Ship Date

(MM/DD/YYYY)

Sender's Name

Recipient's Name

Required fields only Mail Timeliness feedback*

Document Date

(MM/DD/YYYY)

Received Date

(MM/DD/YYYY)

How would you like us to respond?*
(Initial response may be through email, depending on the nature of the request)

	Email Will be sent to the email address that you entered at the top of this form. Please verify your email address before sending request.
	Phone Call Please enter your country code + telephone number. + -

Question or Comments:*

Email - Check here for a copy of your question or comments to be sent to the email address you specified above.