FedEx WebServices contains functionality that can assist in order entry, customer service, reverse Logistics, billing as well as shipping operations. As an example affecting “Order Entry,” the address verification transaction can be used within a shopping cart or by phone-based personnel to verify the “Ship-To Address” in order to avoid address correction charges. This capability is completely separate from the act of shipping.
Additionally, FedEx Web Services for Office and Print is now available. These services enhance business processes by enabling easy access to FedEx Office document print and finishing services.
It depends on multiple factors, such as: How many functionalities will be implemented? How many programmers are assigned? Where does the FedEx Web Services project fall on your priority list? Are your programmers already fluent in implementing Web Services? It can take as little as a few weeks to several months depending on the factors above.
No, FedEx Web Services is a set of technical schematics provided to a customer, from which the customer’s IT resources can incorporate numerous FedEx functionalities into their internal systems.
Unfortunately, not. Since the programming is being done on a customer's internal systems and not FedEx provided hardware, programming support is not an option. FedEx can provide assistance in the understanding of the FedEx Web Service WSDLs, error messages, etc.
FedEx Web Services for Shipping is a collection of FedEx Web Services used for shipping-centric implementations designed to rate, ship, track and return packages.
FedEx Web Services for Office and Print is the collection of FedEx Web Services used for document-centric implementations designed to create, configure and submit FedEx Office digital print orders.
Yes. All that is necessary for the implementation of FedEx Web Services is a connection to the Internet and programming resources. The existence of a web site or shopping cart is not mandatory.
Many of the functionalities within FedEx Web Services do not require certification such as rating, tracking. For those activities that generate a shipping label (ship, call tag, email return label), the customer will be required to submit labels for evaluation by the FedEx Label Certification teams. Completion of a FedEx End User License Agreement is also required.
Yes. FedEx Web Services for Shipping is a global solution that works well outside of the United States. For availability in your region please check Web Services Documentation.
There are two levels of assistance available. General support is available via the FedEx Help Desk at 877-339-2774. If you would like for a FedEx Consultant to work with you during your entire implementation effort, FedEx has the Web Integrated Solutions Consultation team to assist you.
WISC team will explain what the solution is capable of, the technical schematics of the solution, including the WSDLs, and the certification requirements. The WISC team cannot perform actual programming for the customer.
FedEx Web Services for Office and Print is a portfolio of transaction interfaces to digital printing functionality hosted by FedEx Office. These transactions provide an avenue for software developers to create custom, highly efficient solutions that enable users to manage the creation, configuration and submission of FedEx Office digital print orders.
Technical documentation, sample software code and support materials are available within the Technical Resources section of the FedEx Developer Resource Center.
If you need assistance evaluating whether FedEx Web Services for Office and Print is the correct solution for your business, please contact your FedEx Office Sales executive. They will ensure a FedEx Office customer technology consultant contacts you to discuss the solution in detail.
